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Please answer this quick survey about your satisfaction level.
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CUSTOMER DATA
Area:
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Clinical Studies
Industry
Veterinary Area
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Telephone support.
Sample collection service.
Quality of service.
Plazo de entrega de resultados
Online service
Global evaluation of our services
Quality of service.
Plazo de entrega de resultados
Online service
General assessment of the services offered by the laboratory
Would you recommend the services of Echevarne Laboratory?
Quality of service.
Plazo de entrega de resultados
Online service
General assessment of the services offered by the laboratory
Would you recommend the services of Echevarne Laboratory?
EVALUATE AND RATE THE FOLLOWING ITEMS
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Very bad
2
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3
Regular
4
Good
5
Very good
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ACCESIBILITY
Phone number
E-mail
Website
RESPONSE SPEED
On the issue of budgets and/or contracts.
In the sample collection.
In delivering results.
In issuing invoices.
ATTENTION/CARE
Attention received in case of doubts or queries.
Commercial attention.
CONSUMABLES
Quality of consumables delivered.
Delivery service of consumables requested.
TECHNICAL ASPECTS
Instructions for sampling.
Advice received on technical consultations.
Appearance and content of the results' report.
GENERAL
Global evaluation of our services.
YES
NO
Would you recommend Echevarne Laboratory services?.
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